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Browse common questions below, or send us an email — we reply within 48 hours.
Common questions
How do I add a family member?
Open the app and go to the Family tab from the bottom navigation. Tap Invite to generate a QR code. Have your partner or caregiver scan that code with their phone's camera — they'll be added instantly with no account required on their end. Both devices will then share the same feeding and sleep logs in real time.
Why aren't reminders firing on my Samsung or Xiaomi phone?
Samsung and Xiaomi devices have aggressive battery-saving systems that can block background alarms. When you first open the app, you'll see a prompt to disable battery optimization for Baby Feeding Log — tap Allow when asked. If you missed that prompt, go to Settings → Apps → Baby Feeding Log → Battery and set it to Unrestricted. This is required for reminders to fire reliably overnight.
Is my data private? Who can see my logs?
In Guest Mode, your data stays entirely on your device — nothing is sent to any server. If you enable Family Sync, your logs are encrypted and stored in Google Firebase, accessible only to family members you personally invite. We never sell or share your data. Read our full Privacy Policy for details.
How do I delete my account and all my data?
Inside the app, go to Settings → Account → Delete Account. This permanently removes your profile, all logs, and your family group from our servers. The deletion is irreversible and takes effect within 30 days. Your device's local data is cleared immediately.
How do I upgrade to Premium?
Tap Settings → Go Pro inside the app to see the current Premium options. Premium removes ads and unlocks unlimited reminders, advanced stats, and priority support. Your subscription is managed through Google Play and can be cancelled at any time from the Google Play app on your device.